KB0022224
Microsoft 365
Reset Your UVA Password for Microsoft 365 Access
Does the screenshot below look familiar? Do you need to reset your password? Follow the instructions below.
The password you use for Microsoft 365 (formerly Office 365) is your UVA password - the same password you use for NetBadge, and this password must be reset via the UVA Identity & Access portal, not Microsoft's native password reset functionality which is why you see the screenshot above. Follow the instructions below to reset your UVA password. The next time you log in to Microsoft 365 or through NetBadge, you will use your new password.
Reset Your Microsoft 365 Password
(For accounts in the Academic Microsoft 365 environment)
- Go to the Password Help & ID Lookup and click the "Reset Your UVA Password" instructions.
- Follow the instructions to reset your UVA password.
- Wait up to an hour for your new password to sync before logging in to portal.office.com.
Contact an Administrator for Password Help
If you need help resetting your password, contact the UVA Help Desk for assistance.
Short URL for this page: https://in.virginia.edu/m365-pw